Oracle announced its renewed strategy to work more closely with partners and help accelerate digitisation for its 15,000 customers in India
Read MoreOracle India bets on its growing partner ecosystem
Tag: customers
ERP implementations – why are customers still concerned?
48% of customers cited a strong need for more support and partnership from their ERP providers during the latter stages of the purchase journey
Read MorePoor customer experiences cost businesses up to $216 billion in India
96% of consumers in India were dissatisfied with their experiences as customers in 2021
Read MoreSonicWall secures any mix of cloud, hybrid, and networks
SonicWall is emphasizing returning choice to customers by offering security and scale to any mix of cloud, hybrid and traditional environments
Read MoreSBI General brings 24X7 Healthline for health customers
SBI General Insurance has announced the launch of its 24X7 Healthline. This round the clock dedicated helpline will be serving the health insurance customers.
Read MoreHow hard Call Centers worked to satisfy customers in 2019?
Ozonetel, an Indian cloud based call center software provider has recently conducted an analysis of a sample set of 250 million calls made on its CloudAgent platform served by 60,000 actives agents in 2019.
Read MoreOver 50 pc enterprises say 5G will help get customers, give new revenue streams: study
A staggering 90 percent of the respondents are either actively investigating 5G business cases or defining various use cases and service portfolios with ecosystem partners
Read More83% of users want to make messaging their first means of contacting customer support : study
Customers are more accepting of automation and chatbots than ever before. Today’s consumers are focused on efficiency when it comes to solving their customer queries.
Read MoreAmdocs’ Vindicia integrates with Google Pay, enables secure payments to users
Vindicia CashBox now extends its support to Google Pay, the secure payment platform for websites, mobile apps and stores.
Read MoreIs Dell admitting it got hacked?
Dell Inc. a part of Dell Technologies on Wednesday said that earlier this month it had discovered unauthorized activities from hackers on its network attempting to extract Dell.com customer information.
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