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Tag: customers

Agentic AI
August 8, 2025 Enterprise Technology

Agentic AI on the rise, but governance fails to keep up – study

80% of consumers want clear rules around AI use, only 31% of business leaders say their organisations have comprehensive policies in place

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Airtel and Perplexity
July 17, 2025 Enterprise Technology

Airtel partners with Perplexity, offers its pro version to 360 million users

Airtel will provide its entire customer base of more than 360 million users with a free 12-month subscription to Perplexity Pro

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January 20, 2023 Enterprise Technology

92% of Indian business leaders bank on immersive CX

92% of Indian business leaders say the optimal customer experience is immersive and integrates naturally into what customers are doing.

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January 20, 2023 Channel Business / Emerging Business

Crestron marks Technology Day to value its customers, partners

Technology Day was celebrated in two forms, namely the customer event and the partner event

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January 18, 2023 Channel Business / Emerging Business

ServiceNow updates partner programme to tap $500 billion market

The company on Wednesday announced its partner programme transformation during the Partner Kickoff event in Las Vegas

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OCI Generative AI service
July 28, 2022 Channel Business / Emerging Business

Oracle India bets on its growing partner ecosystem

Oracle announced its renewed strategy to work more closely with partners and help accelerate digitisation for its 15,000 customers in India

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July 28, 2022 Enterprise Technology

ERP implementations – why are customers still concerned?

48% of customers cited a strong need for more support and partnership from their ERP providers during the latter stages of the purchase journey

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80% of APAC customers
December 8, 2021 Enterprise Technology

Poor customer experiences cost businesses up to $216 billion in India

96% of consumers in India were dissatisfied with their experiences as customers in 2021

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SonicWall
October 18, 2021 Security

SonicWall secures any mix of cloud, hybrid, and networks

SonicWall is emphasizing returning choice to customers by offering security and scale to any mix of cloud, hybrid and traditional environments

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April 20, 2021 Enterprise Technology

SBI General brings 24X7 Healthline for health customers

SBI General Insurance has announced the launch of its 24X7 Healthline. This round the clock dedicated helpline will be serving the health insurance customers.

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CIO Insights

CIO Sameer Kulkarni on RegTech, Compliance and Core Integra

CIO Sameer Kulkarni on RegTech, Compliance and Core Integra

CIO Michael Cantor on IT and IT’s remote work capability

CIO Michael Cantor on IT and IT’s remote work capability

Interviews

Enterprises rethinking build vs buy decisions: Fulcrum Digital’s Rajesh Sinha

Enterprises rethinking build vs buy decisions: Fulcrum Digital’s Rajesh Sinha

Fortinet aims to enhance its tiered partner system in India: Jitendra Ghughal

Fortinet aims to enhance its tiered partner system in India: Jitendra Ghughal

SmartBear committed to expanding its partner base in India: Ed Greenwood

SmartBear committed to expanding its partner base in India: Ed Greenwood

Data protection strategies need to change: Sandeep Bhambure

Data protection strategies need to change: Sandeep Bhambure

Ria Ghosh on data, data science and MyShubhLife

Ria Ghosh on data, data science and MyShubhLife

Pramod Sharda on capacity planning and curbing outages

Pramod Sharda on capacity planning and curbing outages

Amarish Karnik decodes Veeam’s channel strategy in India

Amarish Karnik decodes Veeam’s channel strategy in India

Cloud cryptography solutions are highly in demand in India: Ruchin Kumar

Cloud cryptography solutions are highly in demand in India: Ruchin Kumar

Use AI ethically and responsibly: Sindhu Ramachandran

Use AI ethically and responsibly: Sindhu Ramachandran

Verint focuses on increasing cloud adoption: Anil Chawla

Verint focuses on increasing cloud adoption: Anil Chawla

Reviews

Review: Renewed iPhone 13

Review: Renewed iPhone 13

Review: Primebook Wifi laptop worth buying for students

Review: Primebook Wifi laptop worth buying for students

Review: Renewed Apple iPhone 11 Pro

Review: Renewed Apple iPhone 11 Pro

Review: Norton 360 – a broad all-in-one security product

Review: Norton 360 – a broad all-in-one security product

Review: TicPods Free – An impressive true wireless buds but costly

Review: TicPods Free – An impressive true wireless buds but costly

Review:TicWatch E2 – A smartwatch that offers great value for money

Review:TicWatch E2 – A smartwatch that offers great value for money

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