Using the chat assistant Yo! Help, OYO will enable seamless experiences for its customers and guests — right from the post-booking to post-checkout or cancellation phases.
Read MoreOYO rolls a real-time chatbot Yo! Help for guests
Tag: chatbot
Beauty brand POND’S brings first AI-powered skin diagnostic chatbot
Leveraging a combination of advanced AI and skin diagnosis technology, the chatbot will help consumers combat skincare concerns across four main areas — uneven skin tone, spots, pimples and wrinkles.
Read More[24]7.ai blends chatbots and humans to improve intent recognition
With this new capability released in the Fall 2018 release, [24]7 AIVA can now leverage human agents during an interaction to ensure that it’s interpretation of intent is correct when the confidence score of a chatbot is low.
Read MoreAutomation maturity in India below the global average of 16% : report
Over 40% of businesses have cited that the number one objective behind automation initiatives is to improve quality, and only 23% are looking to gain incremental revenue.
Read MoreMicrosoft to invest in Grab under a strategic cloud partnership
As a first step in the broad collaboration between the two companies, Grab will adopt Microsoft Azure as its preferred cloud platform and Microsoft will make a strategic investment in Grab.
Read MoreCAMS brings ‘CAMServ’, a self-service chatbot to up customer experience for mutual fund investors
CAMServ was initially launched on camsonline.com, it will soon be available on the myCAMS mobile app, which is used by over 2 million investors and popular social media platforms
Read MoreMitsui and [24]7.ai push digital transformation in Japan via digital chat
Mitsui & Co., Ltd. (Mitsui) announced that Chubu Electric has deployed [24]7 chat to accelerate its digital transformation strategy
Read MoreIndusInd Bank launches voice-based banking service via Amazon Alexa enabled devices
Using voice based approach, IndusInd Bank aims to empower its customers for initiating voice-based banking transactions such as fund transfer, bill payments, recharges, account information with ease and efficiency.
Read MoreIVR enabling company contact centres to enhance customer experience
Companies are constantly in pursuit to retain their customers which makes customer experience (CX) an inseparable part of the competitive business world.
Read MoreBSE launches AI based chatbot Ask Motabhai for easy access to stock market data and information
‘Ask Motabhai’ – AI (artificial intelligence) based chatbot provides on-demand data and information from the stock exchange’s website.
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