The Email amplifAIer will serve as a one-stop solution to manage all email communication of the contact centre for enhanced customer service.
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Tech Mahindra and Bank of Baroda to enhance CX
The tie-up is aimed at digitally enhancing Bank of Baroda’s operations through the deployment of multiple digital solutions in a single model at the bank’s contact centre
Continue readingTech Mahindra and Soroco to set up large task mining CoE
Tech Mahindra and Soroco will establish a Center of Excellence (CoE) to deliver a transformation program for business process management and managed services
Continue readingGoogle Maps brings Street View to India with local partners
Google Maps relaunched Street View in India in partnership with Genesys International, an advanced mapping solutions company, and Tech Mahindra
Continue readingTechMVerse -TechMahindra’s new Metaverse practice
The new practice TechMVerse will deliver interactive and immersive experiences to its customers in the Metaverse.
Continue readingTech Mahindra acquires CTC, invests in two insuretech
Tech Mahindra on Monday said it has acquired a 100% stake in a European firm Com Tec Co Ltd (CTC) for €310 million
Continue readingUniphore and Tech Mahindra to drive customer experience
Uniphore and Tech Mahindra have entered into a multi-year, multi-million dollar strategic pact to drive innovation in customer experience.
Continue readingTech Mahindra and CyQureX to offer cybersecurity
Tech Mahindra and CyQureX have signed a global strategic partnership to offer cybersecurity solutions in support of clients through successful digital transformation.
Continue readingTech Mahindra, Israeli startup Atidot to offer AI solution for life insurers
The collaboration will provide AI enabled platform to increase profitability for insurance companies by predicting customer behavior, lapse patterns and improve their cross-sell as well as up-sell capabilities.
Continue readingTech Mahindra to set up media innovation lab in UK
The media innovation lab in Manchester will leverage Amazon Web Services (AWS) offerings and fuel co-innovation, targeting media customers in Manchester Media City and nearby regions.
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