Sameer Narkar: Konnect Insights is an omnichannel customer experience management platform that enables brands to listen to conversations on the web and social media
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Tag: CRM
Codleo Consulting expands its footprints overseas
Codleo Consulting has expanded its footprints in the overseas markets of the US, Dubai, Singapore and Australia.
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Enterprise SaaS will be bigger in 2022: key benefits and challenges
SaaS solutions offer the best means of cutting costs and increasing the likelihood of projects’ success
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Social software and Collaboration sell to grow 17% in 2021
The worldwide social software and collaboration market is forecast to touch $4.5 billion in 2021, an increase of 17.1% from 2020 as per Gartner forecast
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Salesforce to acquire Slack for $27 billion
Salesforce – a CRM software major on Tuesday said that it has signed a definitive agreement to acquire Slack Technologies – an enterprise communication platform.
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Wildcraft selects IBM’s CRM solution to better CX
The CRM solution will enable Wildcraft to have a 360-degree view of every shopper and provide its customers with a personalised shopping experience across all its channels.
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Ozonetel’s WhatsApp solution for call centres
Ozonetel’s WhatsApp solution for call centres helps any business with an efficient, responsive WhatsApp channel for their customer support.
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Zoho’s new Bigin software for small businesses
Zoho has launched Bigin, a new pipeline-centric CRM software designed and priced specifically for small and micro-businesses.
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Wipro deploys SAP S/4HANA for Sydney Water
Wipro said that it has successfully implemented SAP S/4HANA software for Sydney Water, a statutory state-owned corporation fully owned by the New South Wales Government, Australia.
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ACG to deploy Salesforce Sales Cloud to upgrade sales processes
ACG is deploying Salesforce Sales Cloud to modernize its sales processes and better integrate customer data, providing sales teams with access to rich insights into customer needs and preferences.
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