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Tag: CRM

June 10, 2019 News & Analysis

Salesforce to buy Tableau Software for $15.7 billion

Salesforce said that it has signed a definitive agreement to acquire analytics platform Tableau Software in an all stock deal worth $15.7 billion.

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December 11, 2018 Enterprise Technology

Zendesk brings its new CRM platform Sunshine built on AWS powered infrastructure

By leveraging AWS, Sunshine gives businesses the tools to bring all of their customer data to where they build and run both their digital products and internal services — in the cloud.

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December 6, 2018 Enterprise Technology

Zendesk brings Sales Force Automation tool Zendesk Sell

Sell is launching with new core SFA capabilities added since the acquisition, including simplified collaboration via at-mentions, and customizable performance dashboards.

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November 16, 2018 Enterprise Technology

Zendesk launches its open flexible CRM platform Sunshine

Zendesk Sunshine enables businesses to connect and understand all their customer data, wherever it lives, and gives their developers the ability to build and deploy customer apps and services faster.

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November 2, 2018 Enterprise Technology

Cybage consolidates its digital offerings for enterprises

Cybage Software has announced the consolidation of its various organic digital offerings into a unified Digital Solutions umbrella to cater to an ever-evolving gamut of customer requirements in the disruptive digital scenario.

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September 26, 2018 Enterprise Technology

Unify the customer experience with Salesforce Customer 360

Customer 360 ​​will help companies move beyond an app- or department-specific view of ​each customer by making it easier to create a single, holistic customer profile to inform every interaction.

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September 22, 2018 News & Analysis

Nolte India selects Salesforce to drive sales efficiency

Nolte deployed Salesforce Sales Cloud – Lighting and Service Cloud – Lightning, to automate its sales processes and integrate customer data, track processes and provide the management team with access to rich insights into customer preferences

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September 22, 2018 Enterprise Technology

Salesforce introduces the collaboration suite — Quip Slides

Bangalore: Salesforce, a global CRM player has announced Quip Slides, redefining the collaboration suite. With documents, spreadsheets, chat and now

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September 5, 2018 Enterprise Technology

LogMeIn brings the next gen of GoToWebinar for marketers

The new experience gives customers creating content on GoToWebinar improved usability, including a fully mobile-responsive layout, easier onboarding and in-product tips and tricks, an all-in-one webinar dashboard, additional analytics and more.

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July 16, 2018 News & Analysis

Kwench Global Technologies’ PULSE bot empowers Workplace by Facebook

Mumbai: Kwench Global Technologies, a home grown HR technology company in employee engagement space, is enabling Workplace by Facebook, measure

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CIO Insights

CIO Sameer Kulkarni on RegTech, Compliance and Core Integra

CIO Sameer Kulkarni on RegTech, Compliance and Core Integra

CIO Michael Cantor on IT and IT’s remote work capability

CIO Michael Cantor on IT and IT’s remote work capability

Interviews

Enterprises rethinking build vs buy decisions: Fulcrum Digital’s Rajesh Sinha

Enterprises rethinking build vs buy decisions: Fulcrum Digital’s Rajesh Sinha

Fortinet aims to enhance its tiered partner system in India: Jitendra Ghughal

Fortinet aims to enhance its tiered partner system in India: Jitendra Ghughal

SmartBear committed to expanding its partner base in India: Ed Greenwood

SmartBear committed to expanding its partner base in India: Ed Greenwood

Data protection strategies need to change: Sandeep Bhambure

Data protection strategies need to change: Sandeep Bhambure

Ria Ghosh on data, data science and MyShubhLife

Ria Ghosh on data, data science and MyShubhLife

Pramod Sharda on capacity planning and curbing outages

Pramod Sharda on capacity planning and curbing outages

Amarish Karnik decodes Veeam’s channel strategy in India

Amarish Karnik decodes Veeam’s channel strategy in India

Cloud cryptography solutions are highly in demand in India: Ruchin Kumar

Cloud cryptography solutions are highly in demand in India: Ruchin Kumar

Use AI ethically and responsibly: Sindhu Ramachandran

Use AI ethically and responsibly: Sindhu Ramachandran

Verint focuses on increasing cloud adoption: Anil Chawla

Verint focuses on increasing cloud adoption: Anil Chawla

Reviews

Review: Renewed iPhone 13

Review: Renewed iPhone 13

Review: Primebook Wifi laptop worth buying for students

Review: Primebook Wifi laptop worth buying for students

Review: Renewed Apple iPhone 11 Pro

Review: Renewed Apple iPhone 11 Pro

Review: Norton 360 – a broad all-in-one security product

Review: Norton 360 – a broad all-in-one security product

Review: TicPods Free – An impressive true wireless buds but costly

Review: TicPods Free – An impressive true wireless buds but costly

Review:TicWatch E2 – A smartwatch that offers great value for money

Review:TicWatch E2 – A smartwatch that offers great value for money

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