Posted by Mumbai: India leads in AI adoption with a 4.58 score, making it the most AI mature market followed by China with a 4.25 score, according to BSI (British Standard Institute)’s latest Trust in AI report.
BSI’s model assesses and weights a suite of measures including organisational confidence and readiness for AI adoption amongst businesses globally, to come up with a single score.
The AI adoption score is based on insights from 932 business leaders across nine countries and seven sectors, metrics include attitude and actions including around investment, training, internal and external communications and safety.
Indian leaders see scope for AI, with 65% saying the key opportunity is around improving productivity and efficiency, including supply chain management (55%), closely followed by improved customer service (54%).
More than half of Indian business leaders see AI as a tool to support the management, measurement and reporting of sustainability goals (52%). 90% expect that manual roles will change because of AI; India has the highest expectation that some knowledge-based roles will change because of AI (94%)
Interestingly, while the BSI’s report sees India and China with AI adoption strongest, it identifies the UK and Japan to be less mature relative to others, potentially influenced by factors including policy direction or media narratives focused on risk rather than opportunity. On all measures, China and India led the way, with the US in third place, followed by Australia, according to the report.
76% of global business leaders think organisations will be at a competitive disadvantage if they do not invest in AI. Yet 30% felt not enough was being invested by their businesses in AI tools, reveals the report.
Likewise, 89% felt offering training to ensure safe, ethical and effective use was important and 87% felt businesses should train teams to utilize AI tools to protect jobs. However, only a third reported substantive awareness of their company offering such training and only two-fifths said their businesses had a specific learning and development programme.
Overall, business engagement with AI is high, yet there are striking variances, with 96% and 94% in China and India saying their business encourages AI use, compared with 40% for Japan and 65% for the UK.
A similar picture emerges around confidence in their business’s ability to harness the benefits of AI in Japan (50% to China’s 96%). Larger organisations are more likely than SMEs to say their business encourages AI use (84% to 67%) and are more confident in their business’s ability to harness it (89% compared to 76%).
Chinese and Indian businesses have a greater level of readiness to smoothly integrate AI into their operations, prepare employees for resulting changes to work and leverage it as a force for good. The UK, Japan and the Netherlands have greater progress to make in areas including investment, training, and supplier engagement, according to BSI’s newly published International AI Maturity Model.
“BSI’s International AI Maturity Model paints a positive but nuanced picture of a world excited about AI’s potential and its promise as a force for good. India is pulling ahead of other countries and sectors, however, there is a journey still to go on to build trust and confidence,” said Theuns Kotze, MD of BSI Group India Private LTD.