Posted by Bangalore: Gnani.ai, a voice-first generative AI company, has secured an investment of Rs 30 crore (approximately $4 million) from Info Edge Ventures in a Series A funding round.
Gnani.ai has been spearheading the AI transformation in customer experience with a strong emphasis on deep-tech AI innovation. Its unique generative AI platform transforms customer experience for multiple customers across the globe. The capital from the fund-raise will be used for sales growth and expansion of Gnani.ai’s business across geographies. Samsung Ventures is an investor in the company.
After multiple years of experience in scaling tech businesses at Texas Instruments, IBM and Aricent, Ganesh Gopalan and Ananth Nagaraj founded Gnani.ai in 2016.
“We are thrilled to welcome Info Edge Ventures to our journey. Gnani.ai’s generative AI-powered voice automation platform has helped financial institutions collect over $2 billion from their end customers in the last six months,” Gnani.ai’s founders commented on the fundraiser.
“Our proprietary AI platform has helped us grow exponentially in the last few years and secure 100+ enterprise customers in India and the US. This investment will significantly bolster our efforts to expand our sales footprint,” the founders added.
“We are excited to invest in Gnani.ai. It is a company that exemplifies our investment thesis for AI. We like to invest in founders who are building to solve a problem and not just to find a use case for AI. Gnani.ai was doing what it was doing before AI became the talk of the town. We like AI as an afterthought!,” said Chinmaya Sharma, Partner at Info Edge Ventures, an early-stage focused venture capital firm.
The company offers a no-code voice-first platform with multiple product capabilities – Omnichannel Conversational Automation, Agent Assist, Voice Biometrics, Omnichannel Analytics etc.
It has a patented proprietary tech stack for Text-to-Speech (TTS), Speech-to-Text (STT), Natural Language Processing (NLP) and augmented intelligence that works not just for English but also for 14 Indian languages.
The company has recently announced a series of Voice-first AI SLM models (Small Language Models). The initial rollout of Gnani.ai’s SLMs targets pivotal domains such as banking, insurance, automotive, and retail.