ACG is deploying Salesforce Sales Cloud to modernize its sales processes and better integrate customer data, providing sales teams with access to rich insights into customer needs and preferences.
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Sovereign CRM will further expand the capabilities of Ness’s Cloud & Platform Engineering Practice to capitalize on rapidly increasing demand for Salesforce expertise globally.
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Salesforce said that it has signed a definitive agreement to acquire analytics platform Tableau Software in an all stock deal worth $15.7 billion.
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ABB’s expansion of Salesforce includes Einstein, Salesforce IoT, Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud and Success Cloud advisory services.
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Customer 360 will help companies move beyond an app- or department-specific view of each customer by making it easier to create a single, holistic customer profile to inform every interaction.
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Nolte deployed Salesforce Sales Cloud – Lighting and Service Cloud – Lightning, to automate its sales processes and integrate customer data, track processes and provide the management team with access to rich insights into customer preferences
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Bangalore: Salesforce, a global CRM player has announced Quip Slides, redefining the collaboration suite. With documents, spreadsheets, chat and now slides, Quip delivers a single canvas that empowers teams to collaborate and make decisions faster than ever. Additionally, with deeper Salesforce and third-party integrations with Box and Dropbox, teams can embed even more live data and tools within Quip. “The introduction of Quip Slides is a game-changer for our customers,” said Kevin Gibbs, Co-founder & CEO, Quip. “Quip fuels a culture of action—combining documents, spreadsheets and now slides with chat,…
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Bangalore: Salesforce, a global CRM player has announced the next generation of Service Cloud Einstein, combining the world’s #1 CRM with guided processes and powerful artificial intelligence (AI) to transform the customer service experience. Companies can now leverage Einstein Bots for Service to automate routine service requests and enable frictionless agent handoffs. Lightning Flow for Service empowers businesses with tools to quickly design and automate customer engagement processes. And Einstein Next Best Action empowers agents by delivering intelligent recommendations and offers for customers. The Rising Tide of Customer Expectations Today,…
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