Sovereign CRM will further expand the capabilities of Ness’s Cloud & Platform Engineering Practice to capitalize on rapidly increasing demand for Salesforce expertise globally.
Read MoreNess Digital Engineering acquires Sovereign CRM
Tag: Salesforce
Salesforce to buy Tableau Software for $15.7 billion
Salesforce said that it has signed a definitive agreement to acquire analytics platform Tableau Software in an all stock deal worth $15.7 billion.
Read MoreSalesforce to provide a single view of customers across ABB’s global business
ABB’s expansion of Salesforce includes Einstein, Salesforce IoT, Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud and Success Cloud advisory services.
Read MoreUnify the customer experience with Salesforce Customer 360
Customer 360 will help companies move beyond an app- or department-specific view of each customer by making it easier to create a single, holistic customer profile to inform every interaction.
Read MoreNolte India selects Salesforce to drive sales efficiency
Nolte deployed Salesforce Sales Cloud – Lighting and Service Cloud – Lightning, to automate its sales processes and integrate customer data, track processes and provide the management team with access to rich insights into customer preferences
Read MoreSalesforce introduces the collaboration suite — Quip Slides
Bangalore: Salesforce, a global CRM player has announced Quip Slides, redefining the collaboration suite. With documents, spreadsheets, chat and now slides, Quip delivers a single canvas that empowers teams to collaborate and make decisions faster than ever. Additionally, with deeper Salesforce and third-party integrations with Box and Dropbox, teams can embed even more live data and tools within Quip. “The introduction of Quip Slides is a game-changer for our customers,” said Kevin Gibbs, Co-founder & CEO, Quip. “Quip fuels a culture of action—combining documents, spreadsheets and now slides with chat,…
Read MoreSalesforce adds AI and CRM Data to power next generation Service Cloud Einstein
Bangalore: Salesforce, a global CRM player has announced the next generation of Service Cloud Einstein, combining the world’s #1 CRM with guided processes and powerful artificial intelligence (AI) to transform the customer service experience. Companies can now leverage Einstein Bots for Service to automate routine service requests and enable frictionless agent handoffs. Lightning Flow for Service empowers businesses with tools to quickly design and automate customer engagement processes. And Einstein Next Best Action empowers agents by delivering intelligent recommendations and offers for customers. The Rising Tide of Customer Expectations Today,…
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