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Hiver launches live chat feature within Gmail

Now teams using Hiver can interact with customers in real-time and provide instant support – right from Gmail.

Kumar Shailove, a former InMobi’s engineering head has joined Hiver as Vice President of Engineering.

The new analytics platform launch is part of its move to rebrand as a customer service solution targeting helpdesk market.

The Hiver solution helped teams manage group emails with faster access and better analytics,