customer engagement TechHerald

80% of APAC customers likely to take their business away due to poor experiences

The 12th annual report outlines data and insights into customer communications preferences with businesses

Anil Chawla: We have witnessed double-digit growth in the Indian market over the last two years and we look forward to riding the momentum

actyv.ai appoints two executives Ambarish Ojha and Sumit Khaneja to drive its growth strategy focusing on customer engagement and banking verticals

It aims to empower both its customer and agent ecosystems through a unified communication strategy

OrangeOne Corporation, a leading software services provider in Japan has partnered with Indian startup Freshworks to expand in the local market.

LogMeIn’s Bold360 helps companies build a highly personalized and relevant customer experience across the digital journey.

Mitsui & Co., Ltd. (Mitsui) announced that Chubu Electric has deployed [24]7 chat to accelerate its digital transformation strategy