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Tag: customer engagement

Verint focuses on increasing cloud adoption: Anil Chawla

January 27, 2023January 27, 2023 Pankaj Maru
Anil Chawla

Anil Chawla: We have witnessed double-digit growth in the Indian market over the last two years and we look forward to riding the momentum

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Interviews2023, Anil Chawla, business outlook, cloud, customer engagement, customer experience, India, VerintLeave a comment

actyv.ai appoints two executives

July 6, 2022July 6, 2022 TechHerald Bureau
actyv

actyv.ai appoints two executives Ambarish Ojha and Sumit Khaneja to drive its growth strategy focusing on customer engagement and banking verticals

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AppointmentsActyv.ai, Ambarish Ojha, appointments, customer engagement, EVP, Sumit KhanejaLeave a comment

UTI MF picks Resulticks to drive its omnichannel customer engagement plans

September 3, 2019January 11, 2020 Pankaj Maru

It aims to empower both its customer and agent ecosystems through a unified communication strategy

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Enterprise Technologycustomer engagement, omnichannel, Resulticks, UTI MF, UTI Mutual FUndLeave a comment

SaaS startup Freshworks partners with OrangeOne

June 6, 2019June 7, 2019 Pankaj Maru

OrangeOne Corporation, a leading software services provider in Japan has partnered with Indian startup Freshworks to expand in the local market.

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StartUpcustomer engagement, CX, Freshworks, Japan, OrangeOne Corporation, SaaS, startupLeave a comment

LogMeIn’s new Bold360 platform brings Proactive AI & universal language capabilities

November 2, 2018November 2, 2018 Pankaj Maru

LogMeIn’s Bold360 helps companies build a highly personalized and relevant customer experience across the digital journey.

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Enterprise TechnologyAI, Bold360, chatbots, customer engagement, LogMeIn, Proactive AILeave a comment

Mitsui and [24]7.ai push digital transformation in Japan via digital chat

September 30, 2018September 30, 2018 Pankaj Maru

Mitsui & Co., Ltd. (Mitsui) announced that Chubu Electric has deployed [24]7 chat to accelerate its digital transformation strategy

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News & Analysis[24]7 AIVA, [24]7 chat, [24]7.ai, AI, chatbot, Chubu Electric, customer engagement, digital transformation, Ltd, Mitsui, Mitsui & Co.Leave a comment

Leader View

Anil Chawla
Interviews
January 27, 2023

Verint focuses on increasing cloud adoption: Anil Chawla

January 27, 2023
3i Intofech CEO
Interviews
January 27, 2023

We are looking at a moment of inflexion: 3i Infotech Global CEO

January 27, 2023
Rimanshu Pandey
Interviews
January 25, 2023

Delivery by drones most complicated task: Rimanshu Pandey

January 25, 2023
Chad Cleevely
Interviews
August 10, 2022

Chad Cleevely says Sophos channel strategy is enabling its partners

August 10, 2022
Harshit Agarwal
Interviews
July 10, 2022

Harshit Agarwal on the mobile app security niche and Appknox

July 10, 2022
Piyush Somani CEO ESDS
Interviews
April 12, 2022

SaaS was not considered by people in India: Piyush Somani

April 12, 2022
NEC India CEO Aalok Kumar
Interviews
April 4, 2022

NEC India CEO: We aim to double the talent pool to around 14,000

April 4, 2022

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