Infor

Infor brings process mining, ESG and GenAI capabilities

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Mumbai: Infor, the industry cloud complete company, has announced significant platform technology updates to its industry-specific CloudSuite portfolio during the company’s 2024 Infor Velocity Summit. These new capabilities with further enhance Infor’s suite and drive value for organisations.

Each new innovation, including a GenAI Assistant, process mining capabilities, and ESG Strategy Management, meaningfully enhances Infor’s suite of industry-specific products built to drive value. Infor developed its multi-tenant CloudSuite tech stacks with out-of-the-box hyper-specific capabilities, redesigning the way organisations work and helping to reduce risk.

To further drive value, the company offers industry-specific automation, leveraging AI and machine learning, which are pre-configured solutions that customers can easily deploy without disruption to core systems.

“I am excited about the immense value these solutions will drive for our customers,” said Soma Somasundaram, President and CTO of Infor.

“Infor’s deep industry expertise is showcased through thousands of best-practice, micro-vertical processes built into the product. With each release, we increase the volume of pre-built experiences that harness the power of transformative technologies. For example, with embedded process mining capabilities, customers can quickly examine process efficiencies, optimize, and automate with minimal disruption to business operations,” added Somasundaram.
 
Key updates of Infor’s October release include:

New GenAI assistant and additional embedded experiences
To help customers unleash hyper-productivity in their flow of work, Infor GenAI assistant enhances the user experience of Infor CloudSuites and it is limited availability in October. This conversational assistance offers a more dynamic, intuitive, and actionable approach to interacting with industry-centric data, addressing time-consuming tasks such as managing manufacturing projects, analysing requisitions, and tracking products.
 
Infor GenAI Assistant is part of Infor’s Industry AI portfolio, which includes Infor GenAI. GenAI continues to be embedded deeply in the flow of industry-specific processes, enriching applications one experience at a time.

Enhanced, accelerated visibility into business processes with Infor process mining
Users quickly gain streamlined data definition, simplified export-import capabilities, efficient data loading, accelerated insights retrieval, and comprehensive insights analysis—all within a simple, easy-to-use, unified platform that enhances operational agility and decision-making effectiveness.

New compliance regulations with new modules for ESG strategy management and execution
Infor announces new capabilities that allow organisations to develop a systematic approach to set, meet, and report on their organisational ESG goals. With this release, Infor is embedding ESG data and process improvements into day-to-day workflows for continuous improvement.

Industry-specific supply chain management enhancements
Using AI and embedding purpose-built capabilities within Infor CloudSuites, helps to unlock and unify data, which can reduce manual intervention, and accelerate time to value. For example, Infor is the first and only healthcare ERP provider to embed procedure supply planning and distribution management capabilities.