Posted by Mumbai: Industry-specialised business software cloud provider Infor has announced the selection of Amazon Bedrock, a service for building and scaling generative applications, to deploy GenAI solutions embedded within Infor CloudSuite. This selection deepens Infor’s 11-year relationship with Amazon Web Services (AWS) and the close collaboration between the companies.
Through this extensive collaboration, Infor has built industry-specific use cases on AWS technology that allow their customers to complete daily tasks faster with pre-trained models built on Amazon Bedrock.
“Infor is on a mission to democratize AI by making it accessible to all our customers, regardless of the size of their organisation or the technical resources they employ. Our goal is to build products that deliver transformative technologies directly to those who benefit most – the front-line people using Infor solutions,” said Soma Somasundaram, President and CTO of Infor.
“At Infor, we believe that merely giving customers the tools to apply GenAI isn’t enough. Our Industry AI approach combines both the tools and deep industry capability and expertise to collaboratively work with customers to build and offer solutions that drive real value,” added Somasundaram.
To date, Infor has released hundreds of proven predictive and prescriptive AI solutions through its Augmented Intelligence Service that have helped customers to drive operational efficiencies, grow revenue, enhance customer satisfaction and predict future demand, all built using AWS services such as Amazon Sage Maker.
Now with Amazon Bedrock at the core of its generative AI innovations, customers will have access to 60 additional use cases by year-end. Examples of these capabilities include helping frontline staff, such as nurses, save time on administrative tasks such as scheduling. The solution automatically identifies shift coverage alternatives based on nurses’ skills, certifications, and availability.
Helping global teams within process-centric industries such as automotive and high-tech electronics quickly translate business process e-mail templates, make modifications, and deploy the translated templates for use, ensuring consistent messaging across global organisations.
“AWS has worked closely with Infor over the last 11 years, and we’ve seen their commitment to deliver value to customers,” said Matt Wood, VP of AI Products, AWS.
“Their industry expertise combined with Amazon Bedrock will make it easy and cost-effective for Infor customers of any size to take advantage of generative AI in their daily workflows. All while taking advantage of built-in security to deploy applications safely and responsibly,” added Wood.