News & Analysis

December 17, 2019 News & Analysis

APAC to become the second largest data center & hosting market by 2023

The APAC market is estimated to reach around $32 billion by 2023, behind only to North America, according to GlobalData’s latest forecast.

December 16, 2019 News & Analysis

How hard Call Centers worked to satisfy customers in 2019?

Ozonetel, an Indian cloud based call center software provider has recently conducted an analysis of a sample set of 250 million calls made on its CloudAgent platform served by 60,000 actives agents in 2019.

December 16, 2019 News & Analysis

Only 13% of Finance firms use AI, Analytics & Automation: study

Only 13% of executives from Finance firms are using artificial intelligence (AI), analytics, and automation to transform multiple processes across their enterprises, according to Genpact’s new study

November 14, 2019 News & Analysis

Managed security services to cross $20 billion in APAC

The managed security services (MSS) is expected to reach $20.2 billion in the Asia-Pacific (APAC) region by 2023 year-end, according to GlobalData’s study.

November 14, 2019 News & Analysis

73% of enterprises moving apps back on premise: study

The vast majority of 2019 survey respondents (85%) selected hybrid cloud as their ideal IT operating model.

November 13, 2019 News & Analysis

Intel expects AI portfolio to earn over $3.5 billion in revenue in 2019

With the newly expanded AI portfolio, Intel aimed to impact the AI ecosystem with rapid AI development, deployment and performance for the customers and importantly, boost its revenue this year.