Posted by Mumbai: Newgen Software launched its digital transformation platform— NewgenONE. The new platform offering simplifies the complex business processes, manages information and customer engagement based on changing demands.
Newgen’s digital transformation platform NewgenONE, combines existing process automation, content services, and communication management capabilities. It enables enterprises to leverage low code to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud.
The platform offering provides users with information and professional IT developers with speed and agility. Furthermore, it enables seamless integration of business applications with back-end and third-party systems.
According to Diwakar Nigam, Newgen Software’s MD and Chairman, enterprises are embracing digital transformation to simplify processes spanning siloed departments, information across data systems and files, and customer engagements across channels.
“NewgenONE is the only platform that can handle such levels of complexity for superior employee and customer experiences. NewgenONE unlocks simple,” said Nigam.
“Our platform does it all—from developing 100% custom-fit business applications to helping enterprises leverage hyper-automation and robotic process automation; from enabling scalability in processes to simplifying use cases across industries,” added Nigam.
It seamlessly handles complex business processes and manages the complex information related to those processes.
The NewgenONE digital transformation platform unlocks simple business operations, making it easier for all stakeholders to participate, utilize information, make decisions, and service their internal and external customers.
It is in direct response to enterprises’ growing need for managing business complexities, enabling customer success, and expediting digital transformation.
The company said that enterprises across 72 countries rely on NewgenONE’s underlying, industry-leading platforms for their customer-facing and content-driven business transformation initiatives.