The Email amplifAIer will serve as a one-stop solution to manage all email communication of the contact centre for enhanced customer service.
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Tag: contact centre
Tech Mahindra and Bank of Baroda to enhance CX
The tie-up is aimed at digitally enhancing Bank of Baroda’s operations through the deployment of multiple digital solutions in a single model at the bank’s contact centre
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Voice – the power of human
Voice capabilities and conversational AI are not limited to platforms like Alexa or Google
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Uniphore adds new AI capabilities to its products
Uniphore announced new Artificial Intelligence (AI) enhancements to its products portfolio.
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Verizon adds Genesys Cloud to its contact centre offerings
Verizon Business has added Genesys Cloud to the company’s global customer experience and contact centre offerings.
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