Retailers use AI in sales and marketing, but still there’s untapped opportunities across functions

Mumbai: Capgemini Research Institute’s new study has dispelled some of the mystique around AI’s value to retail businesses and revealed a path to tangible growth opportunities. Capgemini calculates a $300 billion+ opportunity for those retail companies that are able to scale and expand the scope of their existing deployments. However, it is not straightforward – the report also found that just 1% of use cases by retailers have achieved this level of deployment today. The study, “Retail superstars: How unleashing AI across functions offers a multi-billion dollar opportunity“, looked at…

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Four tips to turbo-charge digital performance in the automotive industry

Standing at its most critical juncture since the invention of the internal combustion engine, automotive leaders acknowledge the need to drive digital mastery by prioritizing customer experience, culture, operating models, connected cars, and open innovation.

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