As CX continues to be a key competitive differentiator, businesses are aiming to deliver data-driven, personalised marketing at scale
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Tag: businesses
Arrow Electronics along with 10 global tech suppliers to offer integrated IoT solutions in Thailand
“We are excited to be collaborating with 10 global technology suppliers to develop intelligent and IoT-enabled devices and to help IoT practitioners overcome their time-to-market challenges,” said Natarajan MM, VP -Sales, South Asia for Arrow’s Asia-Pacific components business.
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Is good customer experience means different to businesses and consumers?
This disconnect shows that companies are setting the bar for “good” service too low which could have significant business impact as customer experience becomes even more vital in the buying decision of consumers.
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Enterprise Content Management key to improved decision making, business outcomes: Epicor research
Bangalore: Enterprise content management (ECM) supports improved decision-making and better business outcomes, with ECM-enabled organizations achieving greater business growth than
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