As CX continues to be a key competitive differentiator, businesses are aiming to deliver data-driven, personalised marketing at scale
Read MoreCustomer Experience a priority for businesses, but technology adoption lags : Adobe research
Tag: businesses
Arrow Electronics along with 10 global tech suppliers to offer integrated IoT solutions in Thailand
“We are excited to be collaborating with 10 global technology suppliers to develop intelligent and IoT-enabled devices and to help IoT practitioners overcome their time-to-market challenges,” said Natarajan MM, VP -Sales, South Asia for Arrow’s Asia-Pacific components business.
Read MoreIs good customer experience means different to businesses and consumers?
This disconnect shows that companies are setting the bar for “good” service too low which could have significant business impact as customer experience becomes even more vital in the buying decision of consumers.
Read MoreEnterprise Content Management key to improved decision making, business outcomes: Epicor research
Bangalore: Enterprise content management (ECM) supports improved decision-making and better business outcomes, with ECM-enabled organizations achieving greater business growth than companies who lack ECM. This was one of the key findings of new global business research from Epicor Software Corporation, a global provider of industry-specific enterprise software. In the survey of some 2,500 respondents in 14 countries, business professionals were asked how they manage access to corporate files, images, documents, and other content output from various business systems. Of these respondents, nearly 60 percent (58 percent) of businesses experiencing strong…
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