Posted by New Delhi: Genpact, a global advanced technology services and solutions company, has announced the availability of its agentic solution Genpact AP Suite, which is set to revolutionise accounts payable (AP). It is part of Genpact’s Service-as-Agentic-Solutions portfolio and powered by Microsoft Azure’s AI stack.
The product suite provides autonomous, goal-oriented tools using advanced capabilities in document processing, predictive insights, and conversational AI. “Our Service-as-Agentic-Solutions are proprietary Genpact products that transform mission-critical business processes,” said Jinsook Han, Chief Strategy, Corporate Development and Global Agentic AI Officer – Genpact.
“The Genpact AP Suite is one in a series of domain-specific agents we will introduce to the market. We are not just building products – we are building transformational engines, backed by decades of experience in industry processes and trained on vast numbers of real transactions,” added Han.
The Genpact AP Suite
The product suite consists of four product modules, each with a network of AI agents – that proactively manage the nuances of accounts payable: AP Capture, AP Advance, AP Trace and AP Assist.
Pre-trained, self-learning AI agents optimise every stage of the AP process: intelligently ingesting and validating invoices to enhance touchless processing, resolving exceptions, and continuously adapting to changes in supplier terms, tax rules, and approval hierarchies to streamline inquiry resolution and minimise human intervention.
It is already delivering measurable results for clients, including, more accurate autonomous data capture, touchless processing with significant productivity benefits, enhanced cash visibility and reduced leakage with up to 90% early discount capture and improved supplier relationships through high-speed processing and automated supplier query resolution.
“The Genpact AP Suite addresses inefficiencies, reduces errors, eliminates manual workflows, and elevates finance from a cost centre to a pivotal strategic differentiator,” continued Han.
“With the Genpact AP Suite, we’re combining agentic AI agents, human intelligence, and autonomous goal-oriented processes into a vital system that drives results and continuously learns and improves,” added Han.
“Genpact’s launch of an agentic AI product for accounts payable is a proof point of AI‘s ability to automate complex multi-step workflows and an exciting milestone for our companies as we look to lead the next wave of agentic AI transformation,” said Gurkan Salk, GM of Copilot Apps, Microsoft.
“Powered by Microsoft’s Azure AI stack, organisations will roll out the Genpact AP Suite knowing enterprise-grade identity, access controls, encryption, and compliance are inherent to the intelligence layer driving their finance transformation,” added Salk.