New Delhi: Yes. AI/ML has emerged as the most critical technology skill for Indian organisations.
According to a new IDC report, AI/ML is the most critical tech skill for Indian companies as they plan to acquire it in the next six months.
30% of organisations say they plan to focus on Artificial Intelligence/Machine Learning (AI/ML) as the key areas to hire or reskill their workforce in the next six months.
As part of Indian organisations‘ skill development plans in near future, they plan to acquire or develop critical skills such as Artificial Intelligence/Machine Learning (AI/ML), cloud, and data analytics within their businesses in the next six months.
The IDC report India ‘Organisations’ Skill Development Plans, 2021 reveals insights into organisations’ skill development goals, the importance of technology skills in digital transformation goals, and the overall business impact arising from lack of skills.
With an aim to meet business goals along with accelerated digital transformation, the report showcases how lack of skills impacts meeting the business objectives.
“About 76% of respondents stated that lack of skill sets in employees impacts customer experience/customer satisfaction and profit growth,” said Rishu Sharma, Associate Research Director, Cloud and AI – IDC India.
“Reskilling workforces would help them in staying ahead of the technology adoption curve, meet changing business demands, and customer expectations,” added Sharma.
Some of the key findings of the report are:
- 74% of the enterprises stated that lack of skill impedes overall innovation.
- 30% of organisations plan to focus on artificial intelligence/machine learning (AI/ML) as the key areas to hire or reskill their workforce in the next six months.
- 50% of respondents find it significantly difficult to develop softer, non-technical skills in the next six months.
Enterprises, thus, should identify skill shortages and target areas / departments that should undergo skill enhancement. While technology skills such as AI, ML, and cloud become critically important for organisations to target new revenue opportunities, enterprises are becoming aware of employee reskilling and upskilling.
“Businesses should start with creating awareness about training programs within the workforce, including LOBs and IT. A training program should include comprehensive technology skills,” said Swapnil Shende, Senior Market Analyst, Artificial Intelligence – IDC India.
“Organisations must start with relatively small training investments, and should examine outcomes to understand how well skill development initiatives are working,” added Shende.
The report is based on the findings of the ‘IDC’s Future Enterprise Resiliency and Spending Survey, Wave 3 survey, which collected information on skill gaps, training measures, the challenges faced, and the sources for new skills acquisition.