New Delhi: Genpact has announced a partnership with KONE, a global elevator and escalator brand.
The Genpact tie-up will strengthen KONE’s finance operations and enhancing the efficiency of financial transactions and optimizing business decision support.
“The ability to drive transformation through an organization – from operational processes through to customer experience, allows businesses to create value by driving better outcomes, unlocking new business models, and repositioning themselves in the market,” said Patrick Cogny, Global Business Leader – Hi-Tech, Manufacturing, and Services, Genpact.
“This new model we are creating with KONE leverages digital technology and advanced analytics to connect the enterprise with customers, suppliers, and partners, and enables the business to improve the end-customer experience,” added Cogny.
Genpact’s deep domain and process expertise, coupled with its ability to leverage advanced analytics and data visualization, will improve effectiveness and efficiency in KONE’s finance operations.
This digital led transformation allows KONE to better invest in its vision to deliver the best People Flow experience for users and customers.
“Our ‘Winning with Customers’ strategy aims at creating value for customers and partners, speeding up innovation and creating differentiation in the market,” said Ilkka Hara, CEO – KONE.
“Genpact’s ability to drive transformation at scale with intelligent operations and digital solutions will help us to serve our customers and users in smarter and more convenient ways,” added Hara.
(Image source – KONE_Flickr)