Posted by New Delhi: DHFL Pramerica Life Insurance has selected Amazon Web Services (AWS) as its preferred cloud provider to enable digital transformation and service innovation for its customers.
The insurance company will move most of its applications and over 70 terabytes of systems data across policy generation, agent management, mobile, website and other customer engagement applications to AWS.
With this migration, DHFL Pramerica Life Insurance aims to reduce its operating expenses by at least 15 percent in the next 12 months through lower costs for managed data center hosting services. And will develop customized offerings and provide faster turnaround times to customers leveraging AWS’ porfolio of services and infrastructure including AWS Cloud, Amzon Elastic Compute Cloud (Amazon EC2), and AWS Config.
The company has embarked upon a journey of migrating its infrastructure to AWS to improve scalability, performance, reliability, and security of its IT infrastructure.
For instance, AWS Cloud will provide DHFL Pramerica Life Insurance the ability to provision infrastructure and build a resilient architecture. This capacity provisioning will enable the insurer to implement its managed services data center environment in a faster and efficient manner.
DHFL Pramerica Life Insurance will also run all agent mobile application and core policy systems on AWS and connect them through AWS Direct Connect to their legacy policy management system, providing their agents with faster access to real-time data.
Post migration, DHFL Pramerica Life Insurance will continue optimizing its infrastructure to further reduce costs and build new offerings to enhance its digital presence and customer reach.
“With AWS, we will be able to comprehensively meet changing customer expectations and launch new customized plans that provide coverage for cancer, heart disease, and disease outbreaks like dengue fever. We are stepping up our commitment towards technology and innovation, focusing on the development of our next-generation platforms, and keeping a keen eye on significantly improving efficiency benchmarks,” said Anoop Pabby, Managing Director & CEO, DHFL Pramerica Life Insurance Co. Ltd.
“Moving to AWS allows DHFL Pramerica Life Insurance to accelerate the delivery of new products and services for customer acquisition and growth, without compromising the availability, scalability, and security of its IT infrastructure,” said Navdeep Manaktala, Head – Business Development, Amazon Internet Services Private Limited.