The new experience allows consumers to shop from JioMart right within their WhatsApp chat.
Read MoreMeta and Jio Platforms bring JioMart on WhatsApp
Tag: WhatsApp
Haier starts customer service feedback via WhatsApp
Through this initiative, Haier aims to conduct customer surveys using WhatsApp to improve the service experience.
Read MoreTata AIG brings new insurance service via WhatsApp
Tata AIG General Insurance has launched Tata AIG Tara – an insurance service through WhatsApp.
Read MoreNow customers can connect LG service via WhatsApp
The service will help LG to connect better with the customers not just in the metro cities, but also across India.
Read MoreBBM’s journey ended, but its memories will stay here
After 14 long years, BlackBerry Messenger (BBM) is now on the list of software applications that have seen a sunset.
Read MoreZendesk acquires Smooch, brings WhatApps and Slack integrations
The acquisition marks Zendesk’s next step in delivering the best omnichannel experiences by connecting conversations between businesses and customers
Read MoreInvest India, WhatsApp partner to empower Indian entrepreneurs & startups
Invest India through its flagship initiative Startup India has partnered with WhatsApp on a program that focuses on the proliferation of startups, promoting economic growth and generating employment opportunities in India.
Read More30 million user tokens believed to be stolen: Facebook
“Of the 50 million people whose access tokens we believed were affected, about 30 million actually had their tokens stolen,” Guy Rosen, Facebook’s VP – Product Management said in an online post.
Read MoreZendesk launches integration with WhatsApp business solution
Bangalore: Zendesk, Inc. today announced an integration with WhatsApp that allows businesses to manage customer service interactions and engage with customers directly on WhatsApp. The integration connects conversations between businesses and their customers on WhatsApp within Zendesk. By extending customer support capabilities to WhatsApp, businesses that use Zendesk can now reach WhatsApp’s 1.5 billion users to provide faster, more proactive support. Customers can opt-in to receive updates and notifications such as purchase receipts, shipping changes or flight times directly in WhatsApp. “Customers want to communicate with businesses as easily and…
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