The new experience allows consumers to shop from JioMart right within their WhatsApp chat.
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Haier starts customer service feedback via WhatsApp
Through this initiative, Haier aims to conduct customer surveys using WhatsApp to improve the service experience.
Continue readingTata AIG brings new insurance service via WhatsApp
Tata AIG General Insurance has launched Tata AIG Tara – an insurance service through WhatsApp.
Continue readingNow customers can connect LG service via WhatsApp
The service will help LG to connect better with the customers not just in the metro cities, but also across India.
Continue readingBBM’s journey ended, but its memories will stay here
After 14 long years, BlackBerry Messenger (BBM) is now on the list of software applications that have seen a sunset.
Continue readingZendesk acquires Smooch, brings WhatApps and Slack integrations
The acquisition marks Zendesk’s next step in delivering the best omnichannel experiences by connecting conversations between businesses and customers
Continue readingInvest India, WhatsApp partner to empower Indian entrepreneurs & startups
Invest India through its flagship initiative Startup India has partnered with WhatsApp on a program that focuses on the proliferation of startups, promoting economic growth and generating employment opportunities in India.
Continue reading30 million user tokens believed to be stolen: Facebook
“Of the 50 million people whose access tokens we believed were affected, about 30 million actually had their tokens stolen,” Guy Rosen, Facebook’s VP – Product Management said in an online post.
Continue readingZendesk launches integration with WhatsApp business solution
Bangalore: Zendesk, Inc. today announced an integration with WhatsApp that allows businesses to manage customer service interactions and engage with
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