LogMeIn strengthens its product portfolio with new solutions – Prompt ai and RescueAssist

The new lineup is focused on eliminating many of the challenges associated with today’s internal support – including cluttered support queues, lengthy resolution times, and multi-step support processes – to create a simpler and superior overall experience for everyone.

Read More

Is good customer experience means different to businesses and consumers?

This disconnect shows that companies are setting the bar for “good” service too low which could have significant business impact as customer experience becomes even more vital in the buying decision of consumers.

Read More

LogMeIn brings the next gen of GoToWebinar for marketers

The new experience gives customers creating content on GoToWebinar improved usability, including a fully mobile-responsive layout, easier onboarding and in-product tips and tricks, an all-in-one webinar dashboard, additional analytics and more.

Read More