The good news is that India’s insurance industry has been able to curb fraudulent activities by digitising fraud investigations
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74% of top Indian IT decision makers back AI’s role in BFSI: NASSCOM-CMR Report
Gurugram – New Delhi: To offer a more proactive and personal customer support is the top business objective of IT decision makers in the BFSI segment, according to a CMR-NASSCOM’s Report on AI for BFSI Sector. “The BFSI sector is very positive about using AI. According to our survey of IT decision makers from BFSI, 74% feel that there’s a strong need for AI in the segment, and their primary business objective is to provide a more proactive and personal customer support. However, choosing the right AI offering from different…
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