After 14 long years, BlackBerry Messenger (BBM) is now on the list of software applications that have seen a sunset.
Continue readingTag: Facebook messenger
Zendesk acquires Smooch, brings WhatApps and Slack integrations
The acquisition marks Zendesk’s next step in delivering the best omnichannel experiences by connecting conversations between businesses and customers
Continue readingAutomation maturity in India below the global average of 16% : report
Over 40% of businesses have cited that the number one objective behind automation initiatives is to improve quality, and only 23% are looking to gain incremental revenue.
Continue reading