Indian patent office has granted a patent (No. 365407) to Newgen for its invention of a “method and system for managing and archiving electronic messages.”
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Indian patent office has granted a patent (No. 365407) to Newgen for its invention of a “method and system for managing and archiving electronic messages.”
Continue readingThis disconnect shows that companies are setting the bar for “good” service too low which could have significant business impact as customer experience becomes even more vital in the buying decision of consumers.
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