Consumers see tech innovation as key for future sustainability according to the latest Ericsson ConsumerLab report.
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Tag: consumers
96 pc consumers in APAC depend in some way on “Big Tech” companies: survey
Nearly all consumers (96%) in APAC depend in some way on “Big Tech” companies for their products and services for their online activities, but are uneasy with this dependence, according to the Internet Society conducted survey.
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Consumers like dealing with voice, chat assistants over humans: study
Nearly 70% consumers say they will progressively replace visits to a store or bank with their voice assistant within three years’ time, as per Capggemini Research Institute study.
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Consumers lack trust in artificial intelligence (AI) : study
Consumers lack trust in artificial intelligence (AI) and don’t understand the extent to which it can make their interactions with businesses better and more efficient, according to new research from Pegasystems Inc.
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APAC consumers don’t trust IoT makers & service providers for securing their devices : study
This year’s edition of the annual survey by the Internet Society found that Internet users in Asia-Pacific want security and privacy guarantees for the Internet of Things (IoT) — the rapidly expanding network of devices, physical objects, services and applications that communicate over the Internet.
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Is good customer experience means different to businesses and consumers?
This disconnect shows that companies are setting the bar for “good” service too low which could have significant business impact as customer experience becomes even more vital in the buying decision of consumers.
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Smartphone addiction threatens global FMCG players : GlobalData
According to GlobalData’s Q4 2017 global consumer survey, nearly half (43%) of consumers globally somewhat/completely agree that they are actively trying to limit the amount of time they spend on their smartphone.
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Rural e-commerce startup Inthree raises $4 million in Series A funding by Ventureast, Orios, IAN Fund
Inthree Access Services Pvt Ltd., a technology enabled e-commerce platform for the next 500 million consumers, has raised $4 million in a Series A funding. The round, led by Ventureast, also saw participation from Orios Venture Partners and the IAN Fund.
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Poor router security is making Indians vulnerable to cyberattacks : Avast research
Bangalore: New research from Avast, the global leader in digital security, reveals that 32% of Indians have never logged into
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Companies must be clearer on consumer data usage to prevent further privacy scandals
Bangalore: With new data privacy controversies continuing to emerge on a frequent basis, putting the issue front and center for
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