Consumers lack trust in artificial intelligence (AI) and don’t understand the extent to which it can make their interactions with businesses better and more efficient, according to new research from Pegasystems Inc.
Read More
This year’s edition of the annual survey by the Internet Society found that Internet users in Asia-Pacific want security and privacy guarantees for the Internet of Things (IoT) — the rapidly expanding network of devices, physical objects, services and applications that communicate over the Internet.
Read More
This disconnect shows that companies are setting the bar for “good” service too low which could have significant business impact as customer experience becomes even more vital in the buying decision of consumers.
Read More
According to GlobalData’s Q4 2017 global consumer survey, nearly half (43%) of consumers globally somewhat/completely agree that they are actively trying to limit the amount of time they spend on their smartphone.
Read More
Inthree Access Services Pvt Ltd., a technology enabled e-commerce platform for the next 500 million consumers, has raised $4 million in a Series A funding. The round, led by Ventureast, also saw participation from Orios Venture Partners and the IAN Fund.
Read More
Bangalore: New research from Avast, the global leader in digital security, reveals that 32% of Indians have never logged into the web administration interface to change the factory login credentials. Another concerning finding is that nearly one fourth (23%) of Indians have logged into their router’s web administration interface, but continue to use the default login credentials their router came with. Only 44% of Indians have changed the login credentials of their router’s web administrative interface. Of those who logged into their router’s web administration interface, 65% surveyed have…
Read More
Bangalore: With new data privacy controversies continuing to emerge on a frequent basis, putting the issue front and center for US and European lawmakers, companies must do more to reassure consumers with clearer explanations about how their data is used, according to GlobalData. Earlier this year, it came to light that Cambridge Analytica used Facebook data without permission to target US and European voters in elections. This resulted in Facebook being fined by the UK regulator. Furthermore, a recent investigation from Dutch news site De Correspondent and Bellingcat has found…
Read More