Consumers see tech innovation as key for future sustainability according to the latest Ericsson ConsumerLab report.
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96 pc consumers in APAC depend in some way on “Big Tech” companies: survey
Nearly all consumers (96%) in APAC depend in some way on “Big Tech” companies for their products and services for their online activities, but are uneasy with this dependence, according to the Internet Society conducted survey.
Read MoreConsumers like dealing with voice, chat assistants over humans: study
Nearly 70% consumers say they will progressively replace visits to a store or bank with their voice assistant within three years’ time, as per Capggemini Research Institute study.
Read MoreConsumers lack trust in artificial intelligence (AI) : study
Consumers lack trust in artificial intelligence (AI) and don’t understand the extent to which it can make their interactions with businesses better and more efficient, according to new research from Pegasystems Inc.
Read MoreAPAC consumers don’t trust IoT makers & service providers for securing their devices : study
This year’s edition of the annual survey by the Internet Society found that Internet users in Asia-Pacific want security and privacy guarantees for the Internet of Things (IoT) — the rapidly expanding network of devices, physical objects, services and applications that communicate over the Internet.
Read MoreIs good customer experience means different to businesses and consumers?
This disconnect shows that companies are setting the bar for “good” service too low which could have significant business impact as customer experience becomes even more vital in the buying decision of consumers.
Read MoreSmartphone addiction threatens global FMCG players : GlobalData
According to GlobalData’s Q4 2017 global consumer survey, nearly half (43%) of consumers globally somewhat/completely agree that they are actively trying to limit the amount of time they spend on their smartphone.
Read MoreRural e-commerce startup Inthree raises $4 million in Series A funding by Ventureast, Orios, IAN Fund
Inthree Access Services Pvt Ltd., a technology enabled e-commerce platform for the next 500 million consumers, has raised $4 million in a Series A funding. The round, led by Ventureast, also saw participation from Orios Venture Partners and the IAN Fund.
Read MorePoor router security is making Indians vulnerable to cyberattacks : Avast research
Bangalore: New research from Avast, the global leader in digital security, reveals that 32% of Indians have never logged into the web administration interface to change the factory login credentials. Another concerning finding is that nearly one fourth (23%) of Indians have logged into their router’s web administration interface, but continue to use the default login credentials their router came with. Only 44% of Indians have changed the login credentials of their router’s web administrative interface. Of those who logged into their router’s web administration interface, 65% surveyed have…
Read MoreCompanies must be clearer on consumer data usage to prevent further privacy scandals
Bangalore: With new data privacy controversies continuing to emerge on a frequent basis, putting the issue front and center for US and European lawmakers, companies must do more to reassure consumers with clearer explanations about how their data is used, according to GlobalData. Earlier this year, it came to light that Cambridge Analytica used Facebook data without permission to target US and European voters in elections. This resulted in Facebook being fined by the UK regulator. Furthermore, a recent investigation from Dutch news site De Correspondent and Bellingcat has found…
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