Ozonetel, an Indian cloud based call center software provider has recently conducted an analysis of a sample set of 250 million calls made on its CloudAgent platform served by 60,000 actives agents in 2019.
Continue readingOzonetel, an Indian cloud based call center software provider has recently conducted an analysis of a sample set of 250 million calls made on its CloudAgent platform served by 60,000 actives agents in 2019.
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