Indian IT leaders assured of digital infra’s readiness for AI

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Mumbai: Indian IT leaders are most confident in their IT infrastructure’s readiness for artificial intelligence (AI) technology, according to the Equinix 2023 Global Tech Trends Survey.

More than 8 out of 10 IT leaders surveyed in India (85%) believe that their existing IT infrastructure is ready for the demands of AI, while only 56% in Asia-Pacific have certainty about the ability of their infrastructure for AI.

The survey examined IT leaders’ responses to AI advances in their organisations, coming after a year of significant AI breakthroughs that saw the technology rapidly deployed in applications across both the business-to-business and business-to-consumer sectors.

“Indian IT leaders must proactively address threats like cyberattacks, security breaches, and data leaks while complying with evolving data privacy regulations,” said Manoj Paul, MD – Equinix India

“Prioritising cybersecurity and assessing risks is crucial, as is leveraging transformative technologies like 5G, AI, and IoT. AI, especially generative AI, has made significant strides, and its adoption in India is growing tremendously,” added Paul.

The survey confirmed AI uptake is on the rise across all industry sectors, with more than 90% of the IT decision-makers polled in India seeking to benefit from the advantages of AI and already using or planning to use it across multiple key functions. Organisations are most likely to be using AI, or planning to do so, in IT operations (93%), followed by e-commerce (93%), and customer experience (92%).

Also, quality control/management (73%) is the most popular area for digital twins among Indian IT leaders. This is followed by operational performance optimisation (63%), product development and re-design (56%), predictive maintenance (54%), systems planning (51%), and logistics planning (47%).

Asia-Pacific remains a strong region projected to contribute around 70% of global growth in 2023. Findings from the Equinix 2023 Global Tech Trends Survey confirm that 58% of Indian businesses planning to expand to new countries in the next 12 months.

In addition to digital infrastructure updates, the survey also highlighted the need for education and collaboration to enable IT teams to optimise the deployment of this infrastructure, with AI and machine learning expertise being the most sought after (56%) by those growing their IT teams.

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