Druva brings SaaS-based MSP program to Asia-Pacific

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Mumbai: Druva launched its Managed Service Provider (MSP) program in Asia-Pacific and Japan (APJ) on Thursday. Druva MSP program is part of its Compass Partner program, designed to empower MSPs in APJ and help their customers’ cloud transformation with a resilient, simplified data protection service.

With enterprises in APJ continuing to move their operations in the cloud, spending on managed cloud services is expected to reach $37.7 billion in these markets by 2025, according to IDC.

Given this scenario, these enterprises in the region are increasingly dependent on MSPs to help navigate cloud migration trials, simplify operational complexity and abolish costly hardware.

However, the current data protection offerings in APJ require significant infrastructure, requiring MSPs to make capital investments, manage complex environments, delay sales cycles, and compress operational margins.

“This year we will see MSPs increasingly align with customer outcomes to drive growth, and the adoption of cloud-based technologies and SaaS solutions is increasingly a major part of these IT initiatives,” said Scott Morris, VP – Sales, APJ – Druva.

“As service providers try to keep pace, Druva has developed a multi-tenant SaaS solution tailored to help MSPs succeed in this moment, cutting out time-consuming processes, hardware management and lengthy deployments. Now, MSPs in APJ can focus on delivering value to their customers immediately, not managing infrastructure,” added Morris.

Druva’s MSP program offers its partners a SaaS-based delivery model with a zero-touch onboarding experience and no infrastructure to build or maintain. Through the program, service providers can help their customers thrive through their cloud journey while accelerating sales cycles, improving time to revenue, and maintaining high, recurring margins.

The web-based purpose-built service centre console gives partners the ability to manage unique service levels with customizable plans. They can gain detailed visibility into storage consumption across customer accounts, and review accounts health in real-time.

Druva claimed that only its MSP program offers partners the opportunity to become high-value cloud consultants while delivering industry-leading cloud data protection.

Benefits for MSP Partners
In joining Druva’s new program, MSPs in APJ will realize immediate benefits such as:

Improved time to revenue: Through a zero-touch, fully SaaS experience, MSPs can onboard new customers in as little as 20 minutes, meet new tenant workloads quickly, and efficiently scale customer needs up or down.

Higher operating margins: No hardware to maintain or support, less front-end design expense. No stranded assets mean minimal investment and maintenance for MSP partners and an agile, cloud-first solution for customers.

Reduced operational complexity: MSPs avoid supply chain challenges with no hardware or asset management required, manage unique service levels with customizable MSP service plans, improve operational efficiencies, avoid missed SLA penalties, and run their business more strategically.

Market differentiation: Make customer trust a priority with a platform that meets the industry’s most stringent security and compliance requirements such as SSAE18 SOC2 Type II compliance, FedRAMP, FIPS, HIPAA, GDPR, TRUST-E, and APPI.

“Druva’s MSP offering allows us to very quickly and easily ramp up multiple customers and monitor those customers across one platform,” said Willy Teo, General Manager, Rugged Asia Pte Ltd.

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