TeamViewer clubs remote management and web monitoring

TeamViewer integrates remote management and web monitoring

New Delhi: TeamViewer Remote Management has been integrated with web monitoring solution, the company said. TeamViewer has launched a web monitoring module as part of its existing Remote Monitoring and Management solution.

TeamViewer Web Monitoring module offers extended functionality for website administrators and online shops operators. They can possibly monitor and remotely manage the server, check the website accessibility and functionality and hence minimizing downtime and losses.

In Germany alone, according to Statista 2019, 59.2 billion euro turnover was achieved in online trade. Successful e-commerce providers must measure and optimise mandatory criteria such as accessibility and performance of their offer. Critical factors are above all the loading times of the site and the smooth functionality of the online shop.

According to Google, the loading time influences, for example, the bounce rate and thus directly affects the conversion rate and search engine ranking. The new TeamViewer Web Monitoring helps to monitor the functionality, immediately notice failures, and correct errors.
“With the TeamViewer Web Monitoring module as part of the “Remote Monitoring and Management” solution, we offer an integrated service that now also enables the monitoring of your own online presence,” said Frank Ziarno, Director Product Management, TeamViewer.

“Companies of all sizes are dependent on a functioning website as nowadays it acts as a business card. Many have also integrated a customer login or webshop. It was therefore obvious to integrate website monitoring in addition to our functions such as workstation & server monitoring, patch management and virus protection,” added Ziarno.

The new TeamViewer Web Monitoring module combines a classic website accessibility test with a load time audit and a script-based module. It is for carrying out automated test purchases or similar processes such as customer logins, the rhythm of which can be freely selected.

These tools can be used to reliably and individually to check whether websites and online shops are functioning smoothly.

Reachability test and the load time audit via global TeamViewer server network allows simulation of tests from different countries. And in this way, it is also possible to check how the website or webshop presents itself to customers in other parts of the world, for example.

The integration into the existing TeamViewer “Remote Monitoring and Management” solution makes the module especially interesting for companies that prefer a single vendor solution for monitoring all their IT systems.

However, the service can be used standalone as existing TeamViewer offerings. Existing Monitis customers will be transferred to the new platform.

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