Mumbai: Park Place Technologies has created a new ParkView business unit and full suite of managed services on the company’s ParkView platform.
The new product suite underpins Park Place’s commitment to empower customers to efficiently Discover, Monitor, Support and Optimize (DMSO) their IT infrastructures and cloud computing environments.
DMSO is a market opportunity that is expected to grow to $228 billion annually by 2023, according to IDC.
“Managing IT infrastructure has become more complex as companies support platforms on-premises, in public and private clouds, at the edge and networks and operation centres that span the globe,” said Chris Adams, President and CEO – Park Place Technologies.
“Our expanded suite of ParkView managed services helps organisations meet the need for cross-network support for managing critical infrastructure, while eliminating chaos and accelerating business transformation,” added Adams.
The new services within the ParkView unit, which complement our established ParkView Hardware Monitoring include:
ParkView Discovery – A managed service platform that provides customers with a holistic, accurate listing of all infrastructure centre assets within their IT environments and across all OEMs. The service provides automated IT asset discovery and dependency mapping, comprehensive coverage of servers (physical, virtual & cloud), desktops, peripherals, and edge devices.
Customers can view assets by class (server, storage, networking), OEM or serial number, and take advantage of over 25 out-of-box integrations with leading ITSM and CMDB software products. With ParkView Discovery, customers can reduce software licensing costs and maintenance costs.
ParkView Network Analytics (PVNA) – Leverages cloud to bring Entuity’s core features, which provides real-time visualization for trouble-shooting of application network paths, to customers via a Park Place managed service.
As part of the service Park Place Engineers will perform administration of the OS and application and ensure that device and path changes are performed properly. With Park Place taking responsibility for care and feeding of the application and infrastructure, customers are able to focus on managing their network and not another tool.
ParkView Network Analytics provides a clear focus on maintaining VPN performance, which is critical to ensure that end-users working remote remain as productive as if they were in the office. PVNA’s proactive monitoring will show where more VPN tunnels are needed to accommodate users, guaranteeing everyone can be productive 24/7.
ParkView OS Monitoring- A managed solution for server and storage monitoring at the software level to include Linux, Windows, and VM.
“DMSO is something which is a positive for the industry. Park Place is able to lead on that because they’ve defined it,” said Paul Alexander, Head of Technical Services, STEM Faculty – The Open University.
“It’s very clear a lot of people who run datacentese don’t know what equipment they have. So, the first problem that you need to solve on the roadmap is discovery, and that’s key as part of DMSO,” added Alexander.
“I think the industry as a whole is likely to move towards DMSO. The industry is facing a great challenge in adapting to the new reality of remote and hybrid workforces,” said Roy Illsley, Chief Analyst – Enterprise IT, Omdia.
“One of the implications of this will be a significant pressure on IT budgets. Omdia forecasts that 2020 IT budget spending will be -2.87% lower than 2019,” said Illsley.
Therefore, adopting a new approach to manage the infrastructure and optimising it to deliver a better service at lower cost will be key criteria for CIOs, according to Illsley.
“Omdia considers that the new DMSO category will help companies ensure their infrastructure and costs can sustain business in the new era of work and be prepared for the next crisis when it inevitably comes,” commented Illsley.
ParkView Discovery and ParkView Network Analytics are available now. ParkView OS Monitoring will be available in November 2020