Bangalore: Whatfix – a provider of digital adoption solutions (DAS) has extended its technology ties with Microsoft. Whatfix said it will provide support to enterprises in adopting the Microsoft Dynamics 365 Suite. The support includes Dynamics 365 Sales, Marketing, Customer Service and Field Service modules.
With this new integration between Whatfix and Microsoft, enterprises can access the integrated, no-code DAP (Digital Adoption Platform) to improve employee onboarding and training, support and change management. Also, Microsoft Dynamics 365 will help enterprises to exceed revenue and growth goals.
Whatfix,- a part of the Microsoft ISV Connect program has developed several integrations for other Microsoft products including Whatfix Assist, a content search and sharing apps for Microsoft Teams.
As more enterprise teams are distributed and working remotely, traditional in-person training is falling short. With Whatfix for Dynamics 365, application leaders can leverage all the digital adoption platform’s existing capabilities including step-by-step guidance, self-help, automation and content management. The digital adoption platform can be deployed quickly without the need for complex IT policies or browser extensions.
“As a full-feature, success-driven platform,” Whatfix CEO and Co-Founder Khadim Batti said it helps employees quickly get up to speed on the various features of Dynamics 365 without feeling overwhelmed.
“We built a fast, simple and seamlessly compatible solution for better onboarding, training, self-help and change management in real-time and on demand,” added Batti.
“We are excited to see Whatfix build on their Microsoft Partnership with this new release as part of the ISV Connect program,” said John O’Donnell, Global Strategic ISV Alliance Manager – Biz Apps, Microsoft.
“Whatfix’s digital adoption solution unlocks a great deal of productivity tied up at the user level. Their ability to confront these bottlenecks with automated, personalized guidance removes obstacles for users and enables them to truly get the most from their productivity tools,” added O’Donnell.