Posted by New Delhi: Global information and insights provider TransUnion opened its new Global Capability Center (GCC) in Pune. The new Pune GCC is based in the state-of-the-art Viman Nagar business park spread over 31,500 square feet area. The facility marks a new chapter in the history of TransUnion’s presence in India, which has grown from its initial pilot office of 10 people to over 600 associates.
The new Pune GCC will form an integral part of the company’s wider India network across Chennai, Bangalore and Hyderabad, which together employ close to 3,000 people.
TransUnion identified Pune as the ideal location for GCC network expansion in India as it is home to a large number of higher educational institutions offering data science and business analytics programs, artificial intelligence (AI) and machine learning (ML) courses, a vibrant tech startup environment, and a tight-knit technology community.
Top executives of TransUnion including Eric Hess, EVP for Global Operations, Debasis Panda, TransUnion GCC India Head, and Rajesh Kumar, MD and CEO of TransUnion CIBIL remained present during the inauguration of the new Pune GCC office.
The facility will serve as a hub for TransUnion India’s GCC with a full stack of capabilities across technologies, product and platform solutions, data science and analytics, system architecture, intelligent automation, business process management, and shared services.
It will provide specialist leading-edge capabilities to TransUnion colleagues and clients across the world, enabling the business to provide 24-hour business continuity to its customers, while supporting its associates’ work-life balance in a hybrid working model. This means that challenges can be resolved quickly, solutions delivered at consistently excellent levels of service, and that new products can be developed more quickly.
“The Pune GCC makes it possible for our global business to focus on digital transformation and innovation, while building greater efficiencies and seamless experiences for consumers and customers worldwide,” said Debasis Panda, TransUnion GCC India Head.
“Our move to a much larger location is just one chapter of India’s wider story of leveraging high-end talent and expertise to support more and more regions of the world. TransUnion India’s GCCs’ robust operational maturity highlights the skills and expertise offered by Indian associates,” added Panda.