Bangalore: SunTec Business Solutions, a relationship-based pricing and billing software company has launched Xelerate on Salesforce AppExchange.
SunTec Xelerate is a cloud-native, microservices-based platform directly integrated with enterprise cloud marketplace Salesforce AppExchange.
Banks and financial services companies can leverage the Xelerate platform to build and deepen their customer relationships, improve employee efficiencies and acquire new customers with data-driven insights.
The platform can help banks to offer an enhanced customer experience and reduce time-to-market with real-time insights on customers, products, deals, prices and offers.
With banks and financial services companies grappling with evolving customer needs and expectations, there is a need for service innovation to stay relevant.
This integration with a single sign-on will help sales and relationship managers offer relevant information on a single screen. And deliver an enhanced banking experience to customers along with the agility and performance to support growth.
Banks will be able to eliminate information silos, access intelligence on a centralized platform, and roll out personalized offers, pricing and products in real-time and thereby increase customer engagement and retention.
Some of the platform’s key features include customer portfolio management, centralized product and billing view, offer enrollment, and deal management. The Xelerate platform is available as SaaS, on-premises or on the cloud.
“Xelerate is integrated with Salesforce to deliver insight-driven offers with a single view of customer data. This powerful platform leverages intelligence to enable relationship managers to roll out contextual products, offers and deals on the fly,” said Amit Dua, President – Client Facing Groups, SunTec.
“We’re confident that banks can increase their efficiency and innovate with speed, to meet the evolving needs of customers,” added Dua.