Can device updates disrupt employees’ workdays?

device updates

Mumbai: 53% of employees in India have pretended their devices were installing updates so they would not have to attend a call or meeting. This excuse is plausible because device updates can disrupt workdays, with 63% of employees saying to have been late to a call because of updates.

These are the findings of Kaspersky commissioned recent study to explore workers’ attitudes and habits toward device updates.

Frequent meetings are often seen as one of the most unpleasant things in the office routine. The transition to remote work and virtual meetings hasn’t helped the issue, as people experienced fatigue from video calls and felt more tired at the end of the working day.

The recent Kaspersky research shows, some employees found an excuse to skip some of their calls – they pretended that their work devices were unavailable due to updates.

Their colleagues may believe the deception, as they could relate to the experience of needing to update a device themselves. In addition to missed appointments, 58% of employees have lost part of their unsaved work or data when their PC or laptop restarted after installing updates.

All in all, some employees see this device downtime as an opportunity to procrastinate, with 49% of respondents admitting that they have installed updates to deliberately waste time at work.

Nevertheless, employees mostly don’t like it when their work is interrupted. 74% of employees wish updates happened outside of work hours to maintain their productivity.

“Typically, device updates are downloaded during working hours in silent mode and do not affect a business. However, to apply them to the system, a restart is required. Of course, some business matters can’t be postponed, so usually a user can restart within a certain time frame,” said Egor Kharchenko, IT Service and Asset Group Manager – Kaspersky.

“As we can see, some people either miss such notifications or do not want to do this. Therefore, the required restart may happen at the most inconvenient moment – right before an important call or when they are writing a long email,” added Kharchenko.

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