How Afleo Consultants became the no.1 import-export firm

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Afleo Consultants is an import-export consultancy firm based in Mumbai and provides services related to DGFT and Customs. In this post, we will list out steps followed at Afleo moving from a startup to an established company within a short span of time.

There are the following tips which helped us to reach our goal.

Business plan:-
Business Plan is a well-written roadmap to execute each task in a company, It can be made daily basis or weekly basis or monthly basis or it may be written according to the projects needs to be executed of the clients. It gave the ability to Afleo to track their progress when their business began to grow.

Preparing roadmap is tedious and time consuming task but important for consistent growth of business, and the road map include the followings –

  • Market analysis
  • Operation plans
  • Competitive Analysis
  • Cash flow in the organisation
  • Customer Segmentation

Business plan is important to reduce risk in business, to guide office staff, set the objective and for better communication, to avoid big mistakes etc.

Work with the right people
At Afleo we consider our employees, the face of the company. Right, and loyal people nurture relationships with the clients which takes months and years to develop. Just one bad employee can destroy the relationship and reputation of the company.

So keeping these in mind we have an experienced team of HRs who are helping us to pick the best available people for our company whose excitement and passion for the company can be transferred to our clients.

Use of technology to deliver high-quality services
We understand the importance of technology to deliver high-quality services to our clients, effective utilization of technology and innovation very much important in business operation.

At Afleo we use software to reduce costs, use digital marketing and mobile technology. We are proud to announce that we are the only DGFT Consultant to have developed a software for ‘Auditing of Shipping Bills’ under various schemes including the following –

  • MEIS Scheme
  • RoDTEP Scheme
  • RoSCTL schemes.
  • SEIS Scheme.

Advancement in mobile technology has contributed to the increasing number of people working outside the office. It gives a significant boost to productivity and efficiency which allow us to complete a wide range of tasks from virtually any locations. We update our clients about notifications through social media.

Recently, the government launched RoDTEP scheme to replace existing MEIS scheme and we updated about this change to our clients by sending them regular newsletters.

Office location and building up a company website
Office locations have a big impact on the costs and revenues, convenient location is the best place to attract customers it increases the sales and brand visibility. We have an effective website which is user friendly.

We are located in Nirmal Galaxy LBS Rd, opposite Johnson & Johnson, Mulund West, Mumbai, Maharashtra 400080, where all the transportations are easily available nearby local train station which takes 10 minutes by auto to reach office.

It is important for the following:

  • Easy access to the clients
  • Attracting the right talent for the company
  • Delivery speed
  • Parking Area

Marketing experts
Marketing is an important tool to create and maintain the demand, without doing marketing, business may close down due to lack of sales. It is the effective ways of engaging with customers, helps to build and maintain the company reputation. It is a channel used to inform the clients, marketing experts can create revenue to the company and helps to boost sales.

(Keval Shah is a Founder & CEO of Afleo Consultants)

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