Bangalore: Wolken Software ties with Sydney based ACSIS Technologies – a system integrator. Through this partnership, Wolken Software aims to expand its operations and market penetration in Australia and New Zealand.
The company wants to take its offerings including Enterprise ServiceDesk for customer service, ITSM and HR case management and recently launched self-service Customer ServiceDesk Wolken Care into Australia and New Zealand markets.
Under the tie-up, ACSIS will represent Wolken in Australia. ACSIS Technologies will be the distribution channel for Wolken’s suite of software products. They will be reaching out to larger companies for selling Wolken’s enterprise product and Wolken Care to the SMB and enterprise markets.
Wolken Software has lately been focusing on expanding its product portfolio and its geographical expansion with this association. It aims to achieve tenfold regional growth by leveraging the ties with ACSIS.
“Wonderful to enter a new geography through ACSIS. They helped define version 1.0 of Wolken ITSM. It’s now a privilege to be commercially associated with ACSIS to partner our latest enterprise solutions as well as self service solutions in Customer Service & ITSM. We look forward to a long & successful partnership,” commented Rohan Joshi, Co-Founder and CEO, and Sudhir Prabhu, Co-Founder and CTO, Wolken.
“The market is booming and there is a huge opportunity for growth. However, it’s also difficult to find the right solution for the business drivers. NOW we have the answer! We are here to provide our potential customers with a total service solution,” said Rao Peddada, Director – New Business, ACSIS.